Given the nature of our products, exchanges are not accepted. Refunds are subject to strict conditions:
- the article is intact and has never been worn
- The label is affixed to the product
- The hygienic protections have not been removed
The House of Body reserves the right to refuse any refund request that does not comply with its criteria. The study is done on a case-by-case basis after receiving your request by e-mail: email@example.com
For accepted applications, the refund is made via the method of payment you selected during the transaction: Credit Card, Paypal, Google Pay or Apple Pay.
Once the repayment is triggered, the amount refunded will appear on your bank account within 48 to 72 hours depending on your region or country of residence.